Shipping & Delivery

Order Processing

Orders are shipped within 72 hours (3 business days) after payment, excluding weekends and public holidays.

Delivery Times

No guaranteed delivery time. Transit depends on carriers and destinations.

Responsibility

HILO is not responsible for delays, losses, or issues caused by carriers.

Tracking

Tracking details are provided whenever available.

Important Notes

No free shipping available.

Shipping fees are non-refundable.

Customers must provide accurate delivery information.